It is so appropriate that the name is" Loving Care"...because that is exactly what they provide for my Bernese Mountain Dog. Higgins is quite large, very hairy, sensitive, and a bit shy...so she is a challenge to groom! Yet Carlos and his staff do such a professional job, she looks and smells beautiful when they're done grooming her...but more importantly, she is treated with tenderness and care while she is there. I can't imagine a more loving environment for my dog.